At 44royal, we regard your privacy as a responsibility we take seriously. This Policy transparently explains how we collect, use, store, and protect the personal information of every one of our members in Malaysia.
Our Commitment: 44royal is fully committed to protecting the privacy and security of your personal data. We never sell, rent, or share your personal information with third parties for marketing purposes without your consent.
This Privacy Policy is published by 44royal ("we", "Platform" or "Company") operating online entertainment services under the domain 44royal.fun. This document transparently explains how we handle personal information you provide to us or that we collect when you use our platform.
This Policy applies to all users of the 44royal platform, including website visitors, registered members, and all parties who interact with any of our offered services — whether through our website or mobile app.
We understand that your trust is the most valuable asset entrusted to us. That is why we have designed a data management system that prioritises transparency, security, and user control at every level. Every action we take regarding your data has a clear and legitimate purpose.
By registering or continuing to use the 44royal platform after the effective date of this Privacy Policy, you are deemed to have agreed to all provisions stated herein. If you do not agree, please discontinue use of the platform and contact us to close your account.
44royal only collects data that is strictly necessary to provide a safe, orderly, and compliant service. Below are the categories of data we collect:
When you register an account, we collect the following information to create your member profile and fulfil Know Your Customer (KYC) requirements:
| Data Category | Example Information | Requirements |
|---|---|---|
| Basic Identity | Full name, date of birth, gender | Required |
| Identification Document | MyKad or passport number | Required (KYC) |
| Contact Information | Email address, phone number | Required |
| Residential Address | Full address, state, postcode | Required (KYC) |
| Financial Information | Bank account number, bank name | For withdrawals |
When you use our platform, our systems automatically record technical and behavioural data that helps us improve user experience and detect suspicious activity:
This includes feedback you share through satisfaction surveys, suggestions submitted to us, or additional information you upload as part of the account verification process.
Every piece of data we collect is used for a specific and lawful purpose. 44royal does not use your data for purposes not stated in this policy without your prior consent.
Legal Basis: All data processing we carry out is based on one of the following grounds — performance of a contract with you, compliance with legal obligations, the legitimate interests of the company, or your explicitly given consent.
44royal does not sell your personal data. However, in the course of operating the platform, we may need to share certain information with trusted third parties in limited and controlled situations:
To process your deposits and withdrawals, we share the necessary transaction information with payment service providers such as banks, FPX providers, and e-wallet operators that are registered and licensed in Malaysia. All such providers are bound by strict confidentiality agreements.
Third-party game providers offering content within the 44royal platform may receive session data necessary to run the games. This data is limited to technical session information only and does not include your financial details or full identity information.
44royal will disclose information to competent authorities when required by law, court order, or legitimate requests from enforcement agencies. We will not disclose more than is necessary in such circumstances.
All third parties with whom we share data are bound by data processing agreements that hold them to the same or higher data protection standards as we uphold. We do not share data with advertising companies or third-party data brokers.
Protecting your personal data is our highest technical priority 44royal. We continuously invest in security infrastructure to ensure your information remains protected at all times.
All data transmitted between your browser and 44royal servers is protected by 256-bit SSL/TLS encryption — the same standard used by leading banks worldwide. Sensitive data such as passwords is stored in a cryptographic hash format that cannot be recovered, even by our own staff.
Access to member personal data is strictly limited to staff who require it to perform their duties. All access is logged and monitored. Our staff undergo regular data security training and are bound by confidentiality agreements.
Our systems are monitored 24 hours a day, 7 days a week to detect any unauthorised access attempts or security threats. In the event of a material security breach, we will notify affected members within the timeframe required by applicable law.
44royal's security infrastructure undergoes regular independent security audits conducted by recognised third-party cybersecurity firms. This ensures our data protection systems continuously meet the latest industry security standards.
Platform 44royal uses cookies and similar tracking technologies to enhance user experience, maintain login sessions, and understand how users interact with our platform.
You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect platform functionality and your overall user experience. Essential cookies cannot be disabled as they are required for your session security.
As a member 44royal, you have certain rights regarding your personal data, which we fully respect. Below is a summary of those rights:
You have the right to request a copy of all personal data we hold about you within 30 days.
You may request correction of any inaccurate or incomplete data at any time.
In certain circumstances, you may request that we delete your personal data, subject to legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another service.
You may request that we temporarily restrict the processing of your data under certain recognised circumstances.
To exercise any of the above rights, contact the 44royal support team via live chat or our support email. We will process your request within 30 calendar days from the date the request is received.
44royal only retains your personal data for as long as it is needed for the purposes stated in this policy or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you.
44royal reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements in how we protect your data.
Any material changes to this policy will be communicated to you via your registered email or a prominent notification on the platform at least 14 calendar days before those changes take effect. The latest version of this Privacy Policy is always available on this page with the update date clearly stated.
Important Note: Continued use of the 44royal platform after the effective date of any policy changes will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
You may contact our Data Privacy Officer through the following channels:
The 44royal support team communicates in Bahasa Melayu and English. We are committed to responding to every privacy-related enquiry with care and within a reasonable timeframe. Your trust is our priority.
Six layers of data protection we apply to ensure the personal information of every Malaysian member is safeguarded at all times
Every bit of data transmitted between your device and 44royal servers is protected by 256-bit SSL encryption. Sensitive information such as passwords is secured using irreversible cryptographic hashing.
44royal supports two-factor authentication (2FA) for all member accounts. Even if your password is compromised, this additional layer of protection ensures only you can access your account.
44royal has never and will never sell, rent, or trade your personal data to any party for marketing or commercial purposes. Your data is not our product.
Our data protection systems undergo periodic independent security audits conducted by certified cybersecurity firms. Audit reports ensure we consistently meet the latest industry standards.
Our security team monitors all platform activity around the clock to detect any unauthorised access attempts, traffic anomalies, or cyber threats before they can affect your data.
We fully respect your right to access, correct, delete, or transfer your personal data. Every request is processed within 30 days by our dedicated privacy team.
Your personal data is protected by industry-grade security systems. Enjoy a safe, fair, and exciting online entertainment experience alongside more than 500,000 active members across Malaysia.