Terms and Conditions 44royal — User Guidelines

Welcome to 44royal, an online entertainment platform operating under the domain 44royal.fun. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and 44royal ("Company", "we" or "Platform").

By accessing, registering, or using any part of the 44royal platform — including the website, mobile app, games, promotions, and any related services — you expressly agree to comply with all terms set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

This agreement is governed by applicable laws and regulations. Any disputes arising from the use of this platform shall be resolved in accordance with the procedures set out in Section 8 of this document.

To be eligible to register and use the platform 44royal, you must meet all of the following eligibility requirements:

2.1 Age Requirement

Platform 44royal is restricted to individuals who are of age 18 years and above only. Registration by individuals under 18 years of age is strictly prohibited and will result in account closure and forfeiture of all balances. 44royal reserves the right to request age verification documents at any time.

2.2 One Account Per User

Each individual is only permitted to hold one (1) account on the 44royal platform. Registration of multiple accounts by the same individual — whether using different names, phone numbers, email addresses, or devices — is a violation of these terms and may result in the freezing of all related accounts and forfeiture of all balances and bonuses.

2.3 Accurate Registration Information

All information you provide during registration and the Know Your Customer (KYC) process must be accurate, complete, and up to date. 44royal reserves the right to request supporting documents at any time to verify your identity, including:

• Malaysian Identity Card (MyKad) or a valid passport
• Proof of current residential address
• Verification document for the payment method used

You are solely responsible for all activities that occur within your account. 44royal provides a multi-layered security system including 256-bit SSL encryption and two-factor authentication; however, the responsibility for safeguarding your login credentials rests with you.

3.1 Password Confidentiality

You must keep your username and password confidential at all times. Never share your login credentials with anyone, including family members or friends. 44royal will never ask for your password via email, live chat, or phone.

3.2 Two-Factor Authentication

We encourage all members to enable two-factor authentication (2FA) on their accounts. This feature adds an extra layer of protection to ensure only you can access your account, even if your password is compromised.

3.3 Reporting Suspicious Activity

If you suspect your account has been accessed without authorisation or notice any suspicious activity, contact our support team 44royal immediately via our live chat or support email. We will respond in under three minutes to help secure your account.

44royal supports a wide range of payment methods popular in Malaysia for the convenience of our members. All financial transactions are processed through secure, encrypted channels.

4.1 Deposit Methods

Deposit methods available on the 44royal platform include bank transfers via FPX (Maybank, CIMB, RHB, Public Bank, and others), e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost, as well as Visa and Mastercard. The minimum deposit limit starts from as low as RM 10 and maximum limits depend on the selected payment method.

4.2 Withdrawal Process

Withdrawal requests to Malaysian bank accounts are typically processed within 1 to 3 hours on business days, while withdrawals via e-wallet are processed almost instantly. To ensure withdrawals are processed smoothly, your bank account name must match the name registered on your 44royal account.

4.3 Withdrawal Requirements

• KYC verification must be completed before the first withdrawal request is processed
• Deposits must be made using the same payment method as the intended withdrawal method
• The minimum withdrawal limit is RM 30 per transaction
• All wagering requirements associated with bonuses must be fulfilled before withdrawals are permitted
• 44royal reserves the right to request additional verification for withdrawals exceeding certain limits

All bonuses and promotions offered by 44royal subject to specific conditions clearly stated on the respective promotion page. The following are general guidelines that apply to all bonus types:

5.1 Bonus Wagering Requirements

Every deposit bonus received must meet the wagering requirement before the associated wins can be withdrawn. The specific wagering requirements for each promotion are clearly stated on the relevant promotions page and in the bonus confirmation email sent to you.

5.2 Prohibition of Bonus Abuse

Any attempt to abuse the bonus system — including but not limited to the use of multiple accounts, systematic low-risk betting to fulfill wagering requirements, or player collusion to obtain bonuses — is considered fraud and will result in account closure and forfeiture of all related bonuses and wins.

5.3 Bonus Validity Period

All bonuses have a set validity period. Bonuses not used within the stipulated period will expire and be automatically removed from your account. Please check the promotions page for specific validity period details.

All games available on the platform 44royal — including Live Casino, Sports Betting, bingo, and Slot Games — operate using a Certified Random Number Generator (Certified RNG) that has undergone independent auditing by internationally recognized certification bodies.

6.1 Game Fairness

Every game outcome at 44royal is truly random and free from any manipulation. Our RNG software is regularly audited by independent third parties to ensure ongoing compliance with international fairness standards. Audit reports are available for review upon member request.

6.2 Technical Failures

In the event of a technical failure or disruption during a game session, 44royal will review game records to determine the appropriate action. In cases where a technical failure causes an invalid game result, 44royal reserves the right to void the affected round and refund the bet to the player's account.

6.3 Game Results Are Final

Any game outcome officially recorded in the 44royal system is final and binding. Requests for result reviews will only be considered if there is substantial evidence of a technical failure that can be verified by our technical team.

As a member 44royal, you agree to use this platform responsibly and ethically. The following behaviours are strictly prohibited and may result in disciplinary action, including account closure:

• Using automation software, bots, scripts, or other programs to interact with the platform without written authorization
• Attempting to hack, breach, or disrupt the operations of our platform or servers
• Engaging in any form of fraud, forgery, or money laundering
• Sharing or selling your account to another party
• Using offensive, threatening, or harassing language toward other players or staff
• Manipulating the bonus system or wagering system in an unauthorized manner
• Disclosing another player's personal information without their consent

44royal provides an online entertainment platform on an "as-is" basis. While we make every effort to ensure the platform runs smoothly, we cannot guarantee uninterrupted availability at all times.

8.1 Company Liability Limits

To the extent permitted by law, 44royal is not liable for any indirect, incidental, or consequential losses suffered by players as a result of using or being unable to use our platform, including loss of expected wins.

8.2 Player Responsibilities

Players are solely responsible for their own wagering decisions. Playing at 44royal is at the player's own discretion and risk. We encourage all members to set personal limits and play within their financial means.

8.3 Force Majeure

44royal is not liable for any failure or delay in fulfilling our obligations caused by circumstances beyond our reasonable control, including internet disruptions, natural disasters, government actions, or third-party infrastructure failures.

44royal reserves the right to suspend or close any account at any time if there is reasonable cause to do so. Circumstances that may lead to such action include:

1. Violation of any section of these Terms and Conditions
2. Suspected fraud, money laundering, or other illegal activities
3. Failure to comply with KYC verification requests within the stipulated timeframe
4. Use of unauthorized or unapproved payment methods
5. Attempting to damage the reputation or operations of the 44royal platform

9.1 Voluntary Account Closure

If you wish to close your account voluntarily, please contact our support team via Live Chat. All valid account balances will be processed for withdrawal once the closure is complete, subject to fulfilment of all applicable requirements.

9.2 Self-Exclusion

For players who need self-control assistance, 44royal offers temporary or permanent self-exclusion options. Contact our support team to set session time limits, deposit limits, or to initiate the self-exclusion procedure in accordance with our Responsible Gaming guidelines.

44royal reserves the right to modify, update, or replace any part of these Terms and Conditions at any time based on business requirements, legal changes, or platform operational needs.

10.1 Notice of Amendments

Any material amendments to these Terms and Conditions will be communicated to members via their registered email or in-platform notification at least 7 calendar days before the amendments take effect. Your continued use of the platform after the effective date constitutes acceptance of the amended terms.

10.2 Severability of Terms

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from this agreement and shall not affect the validity and enforceability of the remaining provisions.